Supervision is a consultancy form where the people who are practicing their profession are in the center.
It is a contractual learning process reflecting to the problems that arise from communication and collaboration at work, where the client’s experience is serving as a starting and feedback point.
Supervision is supposed to help participants to observe their own definitions, tools, goals and the limits of their perception. The center of the process is the individual, the observation happens based on the participant’s way of thinking and conceptualization, and provides tools for him/her to carry out the thinking steps in order to reach the goals set.
Its main element and operating method is self-reflection, the reflective presence of the supervisor which results in deepening self-reflection of the participant that helps observe own operation mechanisms and makes necessary changes possible.
With supervision we look at individual problems with the help of cases from real life. It means that we are trying to understand why it is a problem for the participant by investigating real situations. Team members and the supervisor are helping with questions and feedbacks to understand the situation or operation. This means we do not help with a concrete solution for a case, but help the participants to realize why they react in a certain way, how is it possible to operate differently and what boundaries limit them and what could help them to change.
The situations that make us turn to a supervisor can be different: they include crisis situations, career building questions, communicative problems between co-workers, the influence and effect of a hierarchy and a profession or organization on the individual work performance, burn out and everything that creates difficulties during completing our work.
The main idea of supervision is the level of complexity. It’s goal is to help maintain and improve our professional and personal competences, work performance and mental stability. And that is why it is a crucial quality assurance tool kit for human resources.
Supervision is a process, a series of discussions for about 1,5-3 hours per session. The frame of the collective work and its security (in both a legal and a psychological sense) is guaranteed by a contract.
Forms of supervision
Individual supervision – coaching
The number of people per group ranges from 5 to 12. Meetings are usually held every other week.